Data Protection

Privacy Policy — ludo bd's Commitment

Your personal information is a trust we hold sacred. Everything about how ludo bd collects, stores, and protects your data is laid out here with full transparency.

Last Updated: January 1, 2026

In Short: ludo bd never sells your personal information. Your data is used solely to improve our services and provide you with the best possible experience.

1 Introduction & Scope

Ludo bd (ludobd.bet) makes clear through this Privacy Policy how seriously we take your personal information. This Privacy Policy applies to ludo bd's website, mobile app, and all related services.

By creating an account on ludo bd, using the platform, or contacting us, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.

This Privacy Policy is drawn up in accordance with applicable data protection laws in Bangladesh and international standards. Our goal is to be fully transparent about exactly what we do — and do not do — with your information.

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2 What Information We Collect

Ludo bd collects two types of information — what you provide directly and what is generated automatically through your use of the platform.

Directly Provided Information

Data Type Collection Date Purpose
Full Name Registration Identity Verification
Mobile Number Registration / OTP Verification & Contact
Email Address Registration Notifications & Support
Date of Birth Registration Age Verification (18+)
National ID / Passport KYC Verification Identity Confirmation
Mobile Banking Number Payment Setup Financial Transactions

Automatically Collected Information

  • IP address and device information (operating system, browser).
  • Logs of site access times, pages visited, and actions taken.
  • Betting history and transaction records.
  • Cookies and session data (see Section 5 for details).
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3 Purpose of Data Use

Ludo bd uses your information only for the specific purposes listed below. It is never used for anything else:

  • Account Management: Completing registration, verifying login, and keeping your account secure.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Support: To understand your issue and provide a prompt resolution.
  • Fraud Prevention: Detecting suspicious activity to protect the platform and your account.
  • Legal Obligation: Meeting the requirements of applicable laws and regulatory authorities.
  • Service Improvement: Analyzing user experience to make the platform better.
  • Relevant Offers: To send you relevant bonuses and promotions — but only with your consent.

Our Commitment: Your data is never sold to advertisers or third parties. Not ever.

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4 Data Sharing Policy

Ludo bd does not share your information with third parties — except in the limited circumstances outlined below:

  • Payment Processors: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
  • Legal Authority: Information may be disclosed to the relevant authorities when required by a court order or legal obligation.
  • Technology Partners: Server hosting or cybersecurity service providers — however, they are not permitted to use your data for their own purposes.
  • Fraud Prevention: Information may be shared with relevant authorities in cases involving money laundering or fraud.

Your data is never shared beyond the purposes listed above. Sharing any information with advertisers, data brokers, or other betting platforms is strictly prohibited.

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5 Cookies & Tracking Technologies

Ludo bd uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

Essential Cookies Analytical Cookies Security Cookies Session Cookie
  • Essential Cookies: To keep your login session active and remember your preferences. Without these, the site cannot function properly.
  • Analytical Cookies: To understand which pages are visited most and how users interact with the site. This data is completely anonymous.
  • Security Cookies: To prevent CSRF attacks and other cyber threats.
  • Session Cookies: Deleted automatically when the browser is closed.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

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6 Data Retention Period

Ludo bd does not retain your data longer than necessary. Retention periods are outlined below:

Data Type Retention Period
Account Information For the lifetime of your account + 5 years after closure
Transaction Records Minimum 7 years (legal obligation)
KYC Documents 5 years after account closure
Customer Support Conversations 3 Years
Session & Log Data 1 Year
Marketing Preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized.

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7 Your Privacy Rights

As a ludo bd user, you have the following rights:

Right to Access Data
You can request to know what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data, provided there are no legal obligations requiring us to retain it.
Right to Object to Processing
You may opt out of marketing communications at any time.
Data Portability
You have the right to receive your data in a commonly used, portable format.
Restriction of Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of these rights, please contact us at: support@ludobd.bet. We will respond within 30 business days.

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8 Children's Privacy

Ludo bd strictly does not serve anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child's information is held by us, please support@ludobd.betto get in touch.

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9 Security Measures

Ludo bd uses industry-standard security technology to keep your data safe:

  • SSL/TLS Encryption: Every connection to the site is secured with 256-bit encryption.
  • Data Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An added layer of security to keep your account protected.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Access Control: Only authorized personnel are permitted to access the relevant data.
  • Firewall & DDoS Protection: Active monitoring to protect the platform against cyber attacks.

Please remember — no system on the internet is 100% secure. Keep your password strong and never share it with anyone.

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10 Policy Updates & Contact

Ludo bd may update this Privacy Policy when necessary. In the event of changes:

  • The "Last Updated" date at the top of the page will be revised.
  • You will be notified via email or SMS in the event of any significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please reach out to us:

Email: support@ludobd.bet
We typically respond within 3 business days.

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Why Your Data Is Safe with ludo bd

We are committed to protecting your privacy at every step

End-to-End Encryption
Every transaction and personal detail you share is protected with 256-bit SSL encryption — completely unreadable to hackers or any third party.
Your Data Is Never Sold
ludo bd never sells your personal data to advertisers or data brokers. Your information belongs to you alone.
You're in Control
You may request to view, correct, or delete your information at any time. We will respond within 30 days.
Regular Security Audits
Independent third-party security experts regularly audit ludo bd's systems. Any vulnerabilities found are addressed immediately.
Minimal Data Collection
We collect only what's strictly necessary to provide our services — nothing more.
Transparent Communication
You will be notified in advance of any changes to the Privacy Policy. Nothing is hidden.

Start Betting in a Safe Environment

Your data is protected and your transactions are secure at ludo bd. Join today and experience gaming on a platform you can trust.

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